Hello Universe!

It is an incredible feeling when you launch your site. It is less incredible to know that while it is technically working, the site still needs a lot of polish and more functions need to be implemented. I believe it will be an on-going process for a fair while.

However, the most important thing is that my site is up and running. I am excited that I have gotten the blog system implemented already! Hopefully, I can finalize the projects and portfolio sections during the coming months.

This site is an incredible adventure for me.

When I first launched my site, it was merely a simple contact form. But as version numbers grew and years passed it started to grow into something else. We are at the XIX version of this site by now, and it has changed a lot. The reason behind so many versions is simple: I am never satisfied with the work I do for myself. I am probably my own worst client.

I will write up a few tips for designers on design and how to make their own website in the future. I hope that those tips and guides will help other designers avoid the pitfalls that I fell in as I was learning.

I plan to blog quite a bit often from now on; and plan to do a lot of cool things with this site in the future. And finally, hopefully, no more design changes! At least not for 4 years! I promise! ;)


Great Customer Support From Adobe!

“Adobe Photoshop CC is not responding.” This is all I got to go with. I could have waited for a response from the software or I could have sent a report to Microsoft but we all know that those are not real options. I don’t even know what the “Report problem” button does or if it even works or not. So I did what every person would do: Google it. Luckily it seems this is a common issue, but with multiple sources so naturally it would have multiple recommended solutions.

I have tried many suggested solutions, here is a brief list:

  • Licence reset
  • Driver re-install
  • Driver down- and up-grade
  • Removing and installing Creative Cloud
  • Removing and installing Photoshop

Contacting Adobe Live Support for help

All these had no success at all. After 3 hours of unsuccessful attempts I contacted Adobe Support on the verge of true panic as I had 2 deadlines that day, and half of my working day has already passed away with panic and frustration. I was preparing to cancel my after work gaming session and chill time to catch up to my timetable.

I used Adobe’s live support. The first person with whom I got in touch with was very helpful. She asked questions to see if I might have missed a a few basic methods of restoring the software suite to working order, but she quickly noted that I have managed to get into a bad situation that she could not help me out of herself. So She escalated my ticket to a higher level Tech Support representative.

[flde_special_heading heading_size=”h3″]at this point I was so desperate  that I would have probably sold my soul to the first bidder who restored my Adobe suite to a fully working condition[/flde_special_heading]

The new support representative asked me few basic questions like: ‘Problems encountered?’ and the methods I had tried to fix said problems. After a few lines of conversation he asked me if I would allow him to take control over my computer to see if he can fix the problem quickly. At this point, I would have gladly sacrificed a goat or named my first-born after him. I agreed to this, even though I don’t like it when people try to poke around my machine. He gave me a short code and a link to download a specialized desktop software from. Then we got started!

Path to Figuring Out the Crash

The software was a Java application that I downloaded and installed on my machine (ewwww… Java). Please note that under normal circumstances I would have just instantly deleted this software as I don’t trust Java as far as I can throw it, but at this point I was so desperate that I would have probably sold my soul to the first bidder who restored my Adobe suite to a fully working condition. After the installation, I copy & pasted the code, and started the session.

I have to admit: I was very surprised. I run Windows on my native language (Hungarian) so I expected the supporter to just give up and give me the instructions how to resolve this problem. But au contraire! He navigated my Hungarian Windows with dual monitors like he was the one who set it up and had used it for months now. It took the representative all of 2 minutes to repair and restore my Creative Cloud software and all related apps to full working condition.

The supporter then opened up a few PSD-s and images in Photoshop to make sure that it was in full working order, after which he signed off. The installed remote desktop app reported that the connection was closed and asked me if I want to remove it from my computer. I clicked ‘Ok’, and the software removed itself from my PC. Every file and registry entry was removed without a trace; which was a really nice surprise.

So what should you do if you get this message: “Adobe Photoshop CC is not responding”?

  1. Close down Adobe Creative Cloud.
  2. Hit ‘Windows BTN’ + ‘r’ <- The run command dialogue.
  3. %appdata%
  4. Navigate to this folder: ‘C:\Users\username\AppData\Roaming\Adobe\Creative Cloud Libraries\LIBS’
  5. Find this file: ‘librarylookupfile’
  6. rename it to ‘old_librarylookupfile’
  7. Restart Adobe CC.

This should restore your adobe applications to working order (granted it will only work if your source of the problem is the same is mine).

[flde_special_heading heading_size=”h4″]Please note that there may be more problems that cause similar unresponsive programs. Most commonly, the graphics driver causes issues with the application. The above solution is just one of many possible resolutions to a problem.[/flde_special_heading]
[flde_special_heading heading_size=”h4″]If you feel your are stuck don’t hesitate to contact Adobe Live Support for help![/flde_special_heading]

The Conclusion

In any case, I have to give Adobe a nice cookie for this. While the issue is unique to Adobe, they still have a very well trained crew of experts to help you solve any issue and quickly get back to your work. This premium quality support is well worth the price of the CC suite.  Especially if you consider that you are making your honest living using their amazing software to begin with. A good quality support for a premium software and services is expected and much appreciated to have.


Portfolio coming soon

I’ve started to get in touch with most of my major clients and asked them to give me testimonials, and asked for their permission to showcase some or all of the works I have done for and with them in my portfolio. Some of them have already responded kindly to my request, other have denied it. Either way, I will keep poking my clients for permissions and testimonials for my site. If you are one of those clients who has not been contacted yet, please be patient.

When I contact a client for testimonials and portfolio elements I send them the full showcase design for their particular project.  I write the introduction text, the showcase display texts cut images and such. These take some time, so don’t think I have forgotten you. I am just busy with work and pre-building all the elements to best represent the work we have done together.

September Status!

August and September were incredibly busy months for me. Some of the things I worked on during the past couple months will be shared more in detail later. They will most definitely be showcased on my upcoming portfolio. I am getting more and more excited to bring you my portfolio. However, I just wanted to let you guys know that I am alive and well; working as hard as ever to bring more quality content your way. In the meantime, here are some quick notes on the things that are currently going on and what I am working on!

My work with MCProHosting and Beam is really amazing! I wish I could share more details regarding the upcoming features, but I cannot at this stage. All I can say is that there were really hard UX problems to solve, which required me to dig deep in my studies to find some really creative solutions.

During the last week or so, I have started working on a new case study. I play Aion in my free time. Aion requires me to use a launcher called Gameforge Live. Since I am a UX and GUI expert, I noticed some problems with this particular piece of software. I decided that am going to do a case study on the launcher focusing on UX and Graphic Design. I will outline some of the most striking problems. My aim is to improve the usability of the software and remove some UX problems to make the launcher more appealing for the users.

I have also given some thought to developing my own game in the future. To that end, I have started the process of enrolling in Game Design courses. To further this, I have also continued my studies in concept art and digital illustration/painting. These skills will come in handy during the development of my games and many other projects. I am already seeing how these skills have proved themslves for clients who wanted Game UIs and graphic work. I believe I will be able to allocate a little more time to expanding these skills soon. Either way, it is something I am very interested in!

I have managed to land new projects that are very interesting to me in their nature. One project is a complete GUI art for an upcoming mobile game. The other is graphics heavy site for a comic strip.

I have sent out the first round of inqueries to my clients regarding portfolio participation. I will be sending the next round shortly. Please expect an e-mail from me in the upcoming weeks. I expect the portfolio data-gathering phase will be done by the end of October.

Stand by for more and as always: Keep it AWESOME!


New opportunity arises! Tube Alert

How exciting! I have just been recruited to work with the amazing people over at Tube Alert. Tube Alert is a mobile app that builds upon the foundation of YouTube and expands upon its functionality. The main focus of the app is to make YouTube better then what it currently is and expand its functionality. Specifically, one of the issues is where some subscribers don’t receive notifications about their favourite YouTuber’s newest video uploads. This results in subscribers missing out on some new content.

My responsibilities will include graphics design for the app, website and promotional materials. I am also tasked with improving the User Experience and graphical fidelity of their mobile app.

I am really looking forward to this project. It is a really interesting opportunity to further advance my skills in User Experience Design and Graphics Design.